Sunday, September 23, 2007

NewAnimaRO.com down; game is NOT

Hey, guys.

I've got a little bit of bad news that I'm sure you're all aware of. The AnimaRO website has been down for a couple days now, and no one is more upset at it than me. We've been corresponding with various parties to see what needs to be done to get the website up and operational, but at the moment the webserver is in the hands of the provider to get some things done so we can bring it back up. Unfortunately the people I need to talk to only work normal hours, so it's been somewhat frustrating thus far to be helpless. Hopefully I can start getting things under way on Monday.

Since we can't do most of our other duties, we're busying ourselves running events in the evenings. A lot of you guys have had a lot of fun. In fact, I'll be running an event with L as soon as I get finished with this post.

We're not going anywhere, everyone. Thanks for your continued support!

38 comments:

Taiyou said...

You guys might be getting in a flood of reports as soon as the site comes back up, though.

Seems that without being able to report, there is a bit of a rise in botting and also DBing in towns (and in a distasteful way).

Hopethe team's prepared when it does come back online.

bensei said...

that sucks so hard D=

I want my forums back... ;~;

AdamTheGreat said...

/sigh

i guess corrupting Lily on /OT/ can be put on hold. But know this. I'm only doing it for you GMs.

Ryan said...

Yea, so many bots... You might want to set up a temporary site for Bot reports, so that this won't get out of control.

Yukie said...

Ah, you guys have it tough. I see the forum and site being down as the Internet God's gift to the GMs/assistants. No forum modding and support tickets/reports answering for a week. >:D (Good thing I'm not a GM. I would do a terrible job u__u.)

Provider problems always suck. You can't do anything about it, yet many expect you to be able to.

Well, good luck on that. I promise I won't flood the forum with too many reports the first day it gets back online. :D

toby said...

Yups, also from me - I have a bunch of reports, mostly botters.


By the way, if you could answer me in the meantime (so I don't have to file a support ticket) - is it okay to look at Dyefire logs in order to get the character ID of a tele-bot? If logs are enabled, it logs something similar to this:

59284703;4501;dye;Packet: new character in range.;E2 D7 0C 00
58053406;4501;dye;Packet: checking character's class.;17
58053406;4501;dye;Packet: checking dye color.;1B,0

whereas E2 D7 0C 00 could be computed into an character ID (seems to be little endian, so 14866188 - is that a female rogue? Maybe computed differently, I can look into that)

Jeremy Hoistion said...

The flood of botting, its not funny. I tried to get Toad the other day, but he's swamped with bots.

However, this has also given rise to helpful players, those who are willing to talk to the players in the street and help them with info.

Its got its good sides too, I guess
^^

Ghestahl said...

Any update on the site? Is there an ETA when it will be up? My visa is dying to donate xD.

-Emperor Ghestahl

Anonymous said...

not sure if gm will look at this.my IGN is Undeadkiller1.my +4 Lord kaho was scammed by ~Donatello~ http://i225.photobucket.com/albums/dd21/aaroncsn/screenAnimaRO030.jpg
http://i225.photobucket.com/albums/dd21/aaroncsn/screenAnimaRO031.jpg
http://i225.photobucket.com/albums/dd21/aaroncsn/screenAnimaRO032.jpg
http://i225.photobucket.com/albums/dd21/aaroncsn/screenAnimaRO033.jpg

Hr gave mi his acc id n pass which is oracleisback2 and qawsedrf.When he log off,i went in n search for my kaho.Appearantly,the kaho isn't in sight.He probably had transfered the kaho to another acc.GM,please track the kaho and banned all his acc.He scammed not onli my kaho, my guildiess too.But my guildiess didn't got ss of him.I can't play without kaho.I hope gm will return my kaho after looking at this.I might quit if the kaho isn't return.T_T

Unknown said...

Death to Off-Topic! :D

Zefiro said...

hola yo uso animaro y bueno averiguando un amigo me dijo que el dominio animaro.com vencio el 22 de septiembre y que no ha sido renovado expliquen eso si es cierto y que esta pasando en el server ya que es raro que el webserver este down tanto tiempo.
las personas piensan que el server va a cerrar digan si es asi y no tengan a las personas en duda si es asi diganlo
el dominio newanimaro.com esta pago hasta el 2009 porque no lo usan

Zefiro said...

Hi im a user of Animaro server researching i found out the domain animaro.com is expired the 22 of september why your not renew the hosting. and what happend if the server will be closed tell the people is not just i work in my chars and make donation
i only need info about that
my recomendation is tell in the server what happend and if a problem of provider why the page is down yet
is a service your pay for that
ty for listen me and sorry for my english is bad but im sure you can understand me

Ghestahl said...

not only that but what if we need to reinstall the animaRO client in the event we need to troubleshoot. There's no known way to re-install the ARO patcher. =/

Anonymous said...

GM wats the actual time of the webserver back up?

Wei Ann said...

GM Harken..I hope you will get a sucess for the website..And I will be happy if you get it done s soon as posibble..no..I mean other people will be happy s well!!So work hard Gm hrken and the other GM as well...I will support you as well!!!Because AnimaRO is one of the best games in my whole Life!!GM try your best to finish your work!!And tell the others to work hard as well!!!Help me say 'HI' to GM Laeryn for me please..>_<
All the best to you all!!=3

Menino said...

Hi...It had past more than one week without webpage or forum...I want buy things...I want read threads in forum...and It's bad to see that we dont have that online yet...
today i've try to access for the 1000000 time to the page and i received this: Notice: This domain name expired on 09/22/07 and is pending renewal or deletion.
What a hell????
I've bought some cards on site for my chars...i was thinking buy kaho...now i think: what they do with the money of our stuff?
I'm afraid of tomorrow want play and see that we could have no server...
And u guys admins could tell or give more notices to players...cause this situation is horrible.

Unknown said...

What is happening. Please help us GMs. We want to play and donate.

Anonymous said...

Estimated time of when it will be back up?

Unknown said...

Aww man your evening are like 4 am to me =(

Unknown said...

i cant log into the game at at all now >.>

Yotaki said...

What really sucks so hard, is the server is actually down currently. I really love when it happens on my one day off.

Anonymous said...

Please do something about the bots - surely you can bot-test and stuff ingame? There are DOZENS of them all over the place and they're lagging the server like hell.

FreetodrinkSR said...

Looks like to me that the domain is overdue its paydate..I would be happy to renew it for you. Just as a donation to animaRO. Or I'm looking at the old domain xD animaro.com, which one is it?

Please contact me at FreetodrinkSR@gmail.com, thank you ^^

EmperorFlavio said...

there's a problem with login server too sometimes happen that u can't login and if u are inside the game can't teleport away. So Harken do ur best or i think that it'll be a big problem and i think u'll loose a lot of players

Unknown said...

I realize that there are problems going on with the server and website. I realize your team is trying its best to solve these. I realize there are no forums to update the game community.

However this site is now the only means of communication we have. The game has been having log in issues every day for times up to but not limited to 1/2 hr or more intervals. We have not had an update on this blog in one week. Game updates are few and far between and often at hours where most of the "population" is not online to read them.

I can't speak for others but I can for myself - Please keep us more updated on the state of the server and the game. The lag from botters and the unruliness brought from the lack of persecution being capable alongside the constant server disconnects and log ins is making it hard for people to even play anymore.

toby said...

It's still down ;_; Can you set up a temporary board at least, so we can at least report the most urent things? The botters run rampant, at the beginning there were two botters in Ant Hell F2 farming cards, now there are four - the botters know they're safe, and they're literally flooding your server now.

Anonymous said...

Oh well, no worries.

Although, now "animaro.com" won't work any longer, as it points out, the domain name expired 9/22/07. Im just lazy like that.

Anywho, I could care less really, but other might, like bensei here and others who hang out on the forums more than ingame.
But, oh well, I can wait. All I wanted to say has already been stated, I even suspect one of my IG friends has botting while the sight is down, which is bad.

Jerks are DBing in payon dungeon too, I was helping someone with my priest when I gt raped my a mob of skeletons complete with a succubas.
It keeps getting worse. I just hope that the website gets back on soon....

Inu Naruto said...

this is taking long.. im worried =( do we even have an update on this stuff? i've been waiting to donate n stuff.. keep us updated GMs pleeease

Kon said...

This server is far the best. I am thrilled to find out that the game is not going to shut down. Thank you. Good luck with all the requests when its up and running again. :)

Villain said...

I'm afraid I have to agree with what Tin said.

We all know it takes time and effort to fix an issue like this, but we are yet to hear any news to indicate that you have started solving the problem or when the website might even be up.

Keep this blog updated so that users can log on every day and find something new on here about the situation so that we can see that you are working on the situation. At the moment it seems to me and a lot of other people that you aren't doing anything to resolve this as we have heard no news.

Remember, the people who play aRO are the most valuable asset to the game, without them it doesn't work so keep us happy and updated.

Hope you get the website back up soon and I wish you luck in doing so.

Unknown said...

My only worry is of those people, like myself, who have tickets which require item recovery. What happens when you can't find the item now? Since it was the fault of the website going down will it default to our favor?
I hope everything gets resolved soon.

Aki said...

.....blogspot.com: the new forums?

;p

Just kidding. Hope it all goes back up, and in the meantime- everyone just keep screenshotting those rulebreakers. They'll get their just dues.

Aki said...

I shudder to think what the forums will be like when they go back up. /swt

It's still horribly bad character to go on a rulebreaking spree just because the reporting/ticketing system is down, though. Wonder how many people are showing their true colors now. +.+

Hiei said...

I agree with these players, what they had said. Yes, GM are doing there best to fix things. Well at least updates this blog thing. If these problem keep crashing down, players will be sooner or later will be leaving ARO.

"NewAnimaRo.com down; game is NOT"

My thought sooner both of them will be DOWN.Sigh!

Ryan said...

The longer the site is down, the more bold people are being in terms of scams, botting, and everything that you'd hate to see on a server. I've seen merchants with 50 Drops cards!

Since the site is down, we cannot even get new players!

Let's not forget the COMPLETE inability to create a support ticket. I have a friend who needs to report over 500 million of scammed items.... Yet she cannot do anything until the site is back up. She's currently thinking of changing servers.

MadHatter said...

Lately I have noticed many players breaking rules. They have no fear of report from the site being down.

Just now char: blue thunder was running around niff looting everyone! I have screenshots.

MadHatter said...

Because the site is down there has been massive abuse of many rules lately from no fear of getting reported.

Just now
char: blue thunder is running around niff looting everyone

Kaeri said...

Wah~ so much pessimism! Nothing is going to happen to your donations or ads. And the game server (specifically the character server) has only been -temporarily- borky from time to time in the past few weeks. Nothing to weep and gnash your teeth about. We've been through worse than this and the server didn't go *poof*.

My intuition is that the ISP problem is specific to the webservers and it will not effect the game servers in any way. Once the site/forums problem is resolved (which i'm sure it the priority) they'll probably try to repair whatever keeps making the character server crash. By the way, his is just a guess that seems logical to me, not meant to be a rumor, and i don't have inside sources!

And omg people, stop with the botting and the looting and the illegal dead-branching and the outright assholishness! D:

You make Thor cry.