DB/charserver crash explanations; webserver update

Yeah, I know I need to update more, but personal things are making this difficult for me at the moment.

The first thing I'm going to discuss is the recent db server crash which thankfully was nothing to worry about, just a hiccup in the system, but it was unfortunately something I couldn't fix directly and had to have the ISP techs reboot it on their end.

Second is the character server crashes. We know what is causing the problem (have for a while) and have been working on it, and I expect good news on that in a day or two. Hopefully that will take care of it and everything will be running smoothly again. @.@

Third is the webserver, I realize that it's been down a long while and everyone is impatient. I finally have it back from the looks of things, but prospects are looking bad and we are running a high probability of data loss from what it sounded like. I'm more than a little upset and if I was extremely rich or something I'd probably sue the people responsible. We should have it up and running in some form very soon, which is good news, but I am not sure what shape it will be in. So that's kind of bad news.

And lastly, regarding blog comment moderation, Gene has been very not on top of it. I will kick him to do a better job.

That's all for now.

I still don't know when the webserver will be up.

That's all I'm really able to say at this moment. I talked with the host and they said it would be back up a while ago, but it's still down.

Again, no one is more distressed about this than me. This is not my fault and there really is nothing I can do to make this go faster.

I'm aware that there are a lot of rule breakers going around right now, and without the reports section and support tickets, the rules aren't being enforced. I'm sorry. It really makes you wonder how other RO servers do without things like support tickets and dedicated rule enforcement. When we can bring the server up, we will - but until then there's not a whole lot we can do.

I might as well go out and say that this is something more serious than a technical problem, and that's why the delay is so long. When I'm able to discuss more information with you guys, I will, but until then, please be patient.

Again, I'm really sorry for all this. As soon as we're able to fix things, we will.